Privacy Policy

Privacy Policy – The Quantock Car Collection

Last updated: 04 February 2026

The Quantock Car Collection (“we”, “us”, “our”) is committed to protecting your privacy and personal data. This policy explains how we collect, use, and safeguard your information when you use our website or contact us.

The Quantock Car Collection is a UK-based vehicle hire and collection business.

Contact details:
Email: drive@thequantockcarcollection.co.uk
Address: Holfrod, Somerset
Phone: 07494084687

We are the data controller responsible for your personal information.

We may collect and process the following information:

• Name
   
• Email address
   
• Telephone number
   
• Enquiry details
   
• Booking-related information
   
• Correspondence records
   
• IP address
   
• Website usage data
   
• Cookie data
   

We do not collect or store payment card details online.

We collect information when you:

• Contact us via our website
   
• Send us emails
   
• Call us by phone
   
• Enquire about our services
   
• Use our website
   

Some technical data is collected automatically through cookies and analytics.

We use your personal data to:

• Respond to enquiries
   
• Provide our services
   
• Arrange vehicle hire
   
• Communicate with customers
   
• Improve our website
   
• Meet legal obligations
   

We only use your data for legitimate business purposes.

We process your data based on:

• Contract
   
• Legitimate interests
   
• Consent
   
• Legal obligation
   

We do not take payments through our website.

Payments may be taken:

• In person using a card machine
   
• Over the phone via secure payment processing
   

We do not store card details.

We may share your data with:

• Website hosting providers
   
• Email service providers
   
• Payment processors
   
• Professional advisers
   
• Legal authorities
   

We do not sell your personal data.

We use appropriate measures to protect your data, including:

• Secure systems
   
• Password protection
   
• Restricted access
   
• Data encryption where appropriate
   

We keep your data only as long as necessary.

Typical retention periods:

• Enquiry and booking data: up to 6 years
   
• Financial records: as required by law
   
• Marketing data: until consent is withdrawn
   

Data is securely deleted when no longer needed.

You have the right to:

• Access your data
   
• Correct inaccurate data
   
• Request deletion
   
• Restrict processing
   
• Object to marketing
   
• Withdraw consent
   
• Request portability
   

To exercise your rights, contact us.

We use cookies to improve your experience.

Please see our Cookie Policy for details.

Our website may link to external sites.

We are not responsible for their privacy practices.

If you are unhappy with how we handle your data, contact us first.

You may also complain to:

Information Commissioner’s Office (ICO)
www.ico.org.uk

We may update this policy from time to time.

Changes will be posted on this page.

The Quantock Car Collection
Email: drive@thequantockcarcollection.co.uk
Phone: 07494084687
Address: Holford, Somerset